Troubleshooting
- 1
Automation not replying? Check that it is Active, the account shows Connected, and the subscription is active.
- 2
“Needs Reauthorization” means Meta invalidated the token (for example after a password change). Click Reauthorize.
- 3
“Blocked by policy” in logs means Meta's rules did not allow the message (for example outside the 24-hour window).
- 4
“Pending Meta Approval” means the feature works only for people with a role on the SaivPlus Meta app until App Review is complete.
