Creating Comment Automations

1. 1

   Choose Facebook Comments or Instagram Comments and the connected account.

2. 2

   Pick a trigger: any comment, contains keywords, exact keyword, phrase, or specific posts. Add exclusion keywords to skip spam.

3. 3

   Add actions: a public reply, a private reply, or an AI response. Add several variations to keep replies natural.

4. 4

   Private replies follow Meta's rules: one private reply per comment, within 7 days of the comment.

5. 5

   Every run is logged under View Logs with its matched condition, API status and any failure reason.